Satan sent forth messengers among
the
people, saying, "Behold the state employees, how lazy they are! I and
thou
put in a full day's work, but they drink coffee on our tax dollars. And
they get Bluebonnet Picking Day off! Who has heard of Bluebonnet
Picking
Day?"
And the people listened and
believed.
They were exceeding wroth with the state employees, and the stories
improved
with each telling.
"Didst hear that the state employees
got a 15% cost of living increase?"
"Nay, verily? Truly do they knock
off at noon!"
"Aye, and get two weeks off for
Christmas!"
The state employees heard these
slanders
and were much cast down, but they continued to labor faithfully.
"So," said the Lord to Satan,
"thou
hast destroyed my servants' reputations, yet still they toil. Thou hast
lost thy wager."
"God, no! Er, excuse me," said
Satan,
catching himself. "It is true that their reputations are in tatters,
but
they're still getting the great pay and benefits. Just let me have a
whack
at those and see if they don't crack."
"Thou art on," said the Lord. "Only
touch not their workload."
Satan caused many benefits to be revoked: cost of living raises unto the 5th generation, some of the funnier holidays, and many others. Yea, even the state-paid social security benefit he caused to be revoked. The state employees were much distressed, but still they labored on.
"Art ready to concede?" the Lord
asked
Satan.
"Good ... Uh, no," said Satan. "Of
course they haven't snapped yet! You wouldn't even let me revoke the
state-paid
social security for incumbent employees! Only new hires! Just let me
jack
with their workload a little."
"Well, all right," said the Lord.
"But touch not their job security."
So, Satan caused the state employees' workload to be increased so that there was more work than could be accomplished in a 40-hour week. The state employees were exceeding frustrated, but still they labored on, often working overtime.
"Well," queried the Lord, "art
convinced
yet or not?"
But Satan would not admit defeat.
"Sure, they're still going," he said. "A secure job is a mighty
important
asset in today's economy. Just let me play with their job security an
eensy-weensy
bit, and I'll have them cussing you out good. You may think I have a
foul
mouth. You ain't seen nothin'."
"Very well," said the Lord. "But
mess
not with their heads."
Satan caused there to be massive budget cuts, which were followed by massive layoffs. And he caused the air to be filled with talk of "privatization." The remaining state employees were fearful, but still they labored on. Of course, many were no longer state employees, but they were too busy with survival issues to make too much fuss.
The Lord said nought to Satan,
but
merely raised an eyebrow.
"Look," replied the Prince of
Darkness,
"you can't claim victory as long as you keep putting restrictions on
me.
I need a free hand here."
"Very well," said the Lord. "Thou
hast carte blanche."
Satan smiled.
The minions of Satan went forth
to
manage the state employees. They increased the burden of work.
"Give us more staff," said the
workers.
The managers cut staff.
"We will work overtime," said the
workers. The managers forbade overtime and punished employees who
worked
overtime. Then they punished employees for not finishing their tasks on
time.
"Help us find ways to complete these
tasks," said the employees. "Tell us which are the most important, that
we may not waste time on trivial crap."
"You must do more with less," said
the managers. "It is your responsibility to manage your workload. Why
do
you think we pay you, and with the people's tax dollars, no less?"
And they caused each day's new
crisis
to succeed the last so that no one could concentrate on a single task.
"You must have back-up," said the
managers.
"We would love to," said the
workers,
"but we don't even have enough time to do our own work, let alone get
current
on someone else's."
"You must do more with less," said
the managers. "You will be responsible for any failures resulting from
inadequate back-up."
"How can we do more with less?"
asked
the workers.
"You are supposed to be
professionals,"
said the managers. "You figure it out. But if you're going to be so
helpless,
we will provide you with tools."
And they provided many and various
tools, such that no one could master all of them, and the workers'
skills
became so fragmented that back-up went from the realm of mere
impossibility
to sheer fantasy.
"Behold," said the workers. "Our
work
processes are so screwed up we cannot accomplish anything."
"Yeah," said the managers, "you need
to work on that in your abundant spare time."
Then the managers caused surveys
to
be sent out among the workers, and the workers were asked to evaluate
each
other's performance. And lo! Those the surveys were given unto included
all of the managers, all those who worked most closely with the
managers,
and a random sample of the rest. When the surveys had been completed,
the
workers were assembled in great meetings and taken to task for their
failures.
"Lo!" said the managers. "Thou hast
failed thy customers. For, behold! The gap between their expectations
and
thy performance is 1.4!"
"Uh, excuse us," said the workers,
"but exactly what does that mean?"
"Question not this scientific
survey!"
said the managers. "But fix thy problems, for only so canst thou be a
part
of the solution, and not part of the problem. Go forth and meet among
thyselves
and devise solutions and report them unto us. Remember only this: More
staff and money shalt thou not have under any circumstances."
"And what is your role in
this
going to be?" asked some.
"It is not our problem,"
said
the managers, "but yours."
"But," some workers ventured, "if
the problem is that we are not producing enough fast enough, how will
it
help to have us fritter away hours on this impossible exercise,
especially
when the obvious solutions are expressly forbidden?"
"You must do more with less,"
intoned
the managers. "Bye. Report due tomorrow."
"Ok," said the Lord. "You win."
"The best part," said Satan, "is
that
I'm going to use those surveys as ammunition for contracting out all
the
state business. My minions are on the move!"
"Dost know," said the Lord, "thou
hast an evil streak?"
The Prince of Darkness blushed so
mightily that it was visible even on him.
"Shucks," he said modestly. "I
learned
it all hanging around the Texas legislature."